Shipping Policy


The Big Wig is a company that offers free shipping across India, with no additional fees charged at the time of purchase. For example, if a customer wishes to buy a product worth 300rs, they will only need to pay an advance payment of 100rs, and the remaining 200rs can be paid upon delivery for cash on delivery orders. All packages are shipped from the company’s own manufacturing unit in India, ensuring that the products are of high quality and thoroughly checked before shipment to avoid any chances of returns.
The company’s manufacturing unit in India allows them to be independent of any other suppliers, giving them complete control over the products they supply. The hair products are meticulously checked multiple times before packaging to ensure customer satisfaction. Processing of orders takes 1-5 business days, and shipments are made Monday through Saturday, excluding weekends and holidays. Customers are advised to double-check their shipping and billing information before checkout to prevent any delays in processing.
It is important to note that providing incorrect or incomplete addresses or unverified details may result in an additional 1-2 business day delay in order processing. Therefore, the company encourages customers to carefully review their information before completing the order to avoid any possible delays. With their reliable shipping policies, quality products, and attention to detail, The Big Wig is a top choice for customers in India.

Country
Carrier & Timing
Shipping Fee
Taxes & Duties
India
Blue Dart Express/ DTDC-
(Prepaid Orders)2-5 Business Days

Delhivery/ Amazon Shipping-
(Cash on delivery) 5-10 Business Days
FREE
for all products
18% GST Included
Africa
FedEx/ DHL Express 7-15 Business Days
4000 Rs
Charged by the Country
Rest Of World
FedEx/ DHL Express 7-15 Business Days
3000Rs
Charged by the Country

 

Shipping Policy
Our company uses express shipping to deliver packages to our customers. The processing time for all orders is 1-2 weeks, while international orders require 4-6 weeks to process. Once your order has been shipped, you will receive a shipping confirmation and tracking information via email and WhatsApp.
In the event that a domestic shipment is returned to us due to reasons such as the customer being unavailable, incorrect or incomplete shipping details, or the customer rejecting the parcel, there will be a deduction of ₹200 rs from the original amount. It is important to ensure that all shipping details are accurate and complete to avoid any delays or deductions.


International orders
As the big wig company, we would like to inform our customers of our international shipping policy. For any international orders, we want to clarify that we are not responsible for any fees such as customs fees or taxes associated with your shipment upon delivery. All international orders are shipped using the Delivered Duty Unpaid (DDU) method from our warehouse located in Lucknow, India. This means that any fees related to duties, fees, and import taxes are not included in the price displayed on our website. Thus, it is the customer’s responsibility to pay any charges that may be determined by their local customs authority in order to receive their order from the local carrier or government. Please note that the big wig company does not collect these fees and they must be paid to collect your package. Additionally, we would like to inform our customers that any shipments rejected by the customer will not be accepted for returns and the big wig company will not be held liable for them.

EMI Available | Easy Returns | Free Cash On Delivery

X